Shopify ⇄ Dynamics 365 Business Central

# Orders in the ERP untouched by hands

This is the pair we've connected most: Shopify storefronts (often several of them) on one side, Business Central on the other, usually with a warehouse or 3PL in between. Here's what good looks like, including when you don't need us at all.

## What a proper connection covers

- **Orders, at order level.** Each Shopify order lands in Business Central as a document you can trace, not a daily lump sum. Refunds, gift cards and discounts carry through with GST treated correctly.
- **Payout reconciliation.** A Shopify payout is orders, refunds and fees settled days after the sales. We post through a clearing account so the payout matches the ledger and month-end stops being spreadsheet archaeology.
- **Stock both ways.** Availability flows from BC (or your WMS) to every storefront fast enough that a launch-day spike doesn't oversell you; fulfilments and adjustments flow back.
- **Multi-store, multi-brand.** Several storefronts into one BC company (or several), with per-brand dimensions so margin by brand by channel is a report, not a project.
- **The 3PL leg.** Orders on to PeopleVox, ShipMonk or your 3PL's system; shipments and tracking back to both BC and Shopify. The chain is only as good as its weakest hop.

## When the native connector is enough

Microsoft ships a native Shopify connector for Business Central, and for a single store with straightforward flows (simple items, standard fulfilment, modest volume) it can be enough. If that's you, start there; your BC partner can switch it on, and you don't need an integration firm.

Where we usually get the call is past that point: multiple storefronts or brands, a 3PL or WMS in the middle, payout-level reconciliation, gift cards and refunds that must hit the ledger correctly, or volumes where a 40-minute sync lag means overselling. That's integration work, not configuration, and it's the work we do all day.

Not sure which side of the line you're on? That's exactly what [the free hour](/talk) is for. If the native connector will do you fine, that's what we'll tell you.

## How we build it

As code your organisation owns, in your repositories, on the platform that fits your world (Azure if you're a Microsoft shop, Cloudflare or Restate where reliability and web proximity matter). Documented runbooks, a live flow diagram, and Kori, our AI Integration Support Engineer, watching every flow around the clock. Fixed price, pay on delivery, and a [Care Plan](/pricing) keeping it healthy from go-live.

[See this exact shape in our recent work](/blog/three-storefronts-one-erp-one-3pl)

## Bring us your worst reconciliation

An hour on your Shopify-to-BC setup with a solutions architect: what's normal, what's risky, what we'd fix first. You keep the notes.

[Meet an integration architect](/talk)